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Confidential advice, support & information for 13-19 year olds
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Office Workers in Somerset

CLCI: CAT
CRCI: AD


Enormous numbers of people work in offices. Some are in managerial and professional jobs. This leaflet covers the more general clerical and administrative jobs such as clerk, administrative assistant and clerical assistant. It doesn’t include specialist roles like secretary or receptionist.

General office work involves dealing with the post, taking and making telephone calls, keeping and recording information and using photocopiers and fax machines. Sometimes it can also involve typing, some reception duties and figure work.

To find out more look under the above CLCI/CRCI headings in your Careers or Connexions library

THINGS TO KNOW ABOUT OFFICE WORKERS IN SOMERSET

Nearly all organisations have some sort of office. This includes councils, government departments, factories, hospitals, schools, colleges, garages, warehouses, legal businesses and shops. Some of these might be in a building full of offices (an “office block”); others may be in a small part of another type of building (such as a factory).

This means there are offices in towns, villages and the countryside throughout Somerset. The biggest concentrations are in towns. Taunton, in particular, has many regional branches, headquarters and government offices.

HOW DO I GET STARTED?

 bullet pointGet work experience when at school to see if it’s the career for you
 bullet pointStart as a trainee – or apprentice – in an office and go to college as part of your job
 bullet pointDo a full-time college/sixth-form course. This could be to add to your overall qualifications or gain a business administration qualification


USEFUL QUALIFICATIONS

 bullet pointGCSEs are important (especially maths and English)
 bullet pointExtra qualifications (such as A levels) can help for some jobs
 bullet pointNVQ, BTEC, OCR and other business administration qualifications at levels 1-3


More about qualifications, courses and training can be found in Moving On (published by Connexions Somerset)

DO YOU KNOW?

Somerset County Council is the biggest employer in Somerset. It has offices throughout the county

WHAT IS THE PAY LIKE?

Around £80 per week (maybe more) if starting as a new employed trainee or apprentice. Most office jobs pay above the minimum wage and many office workers earn between £10,000 and £14,000 a year. Earnings are usually higher for office managers and senior staff

FINDING A JOB

 bullet pointConnexions centres
 bullet pointJob centres
 bullet pointThrough applying for work apprenticeships
 bullet pointSchool and college careers notice boards
 bullet pointSpeculative letters/visits/emails
 bullet pointNewspaper and industry publications adverts
 bullet pointAdverts displayed at premises and on industry/company websites
 bullet pointJob offer after work experience
 bullet pointWord of mouth
 bullet pointA Guide to Job Hunting gives tips on CVs, interviews and job letters. To view click here


OTHER THINGS TO CONSIDER ABOUT THIS WORK

 bullet pointRather than doing the same tasks all the time many office jobs involve doing different things (known as “multi-tasking”)
 bullet pointYou need to be good with people and able to work as part of a team. Sometimes you need to follow instructions; other times you have to take your own initiative
 bullet pointIt helps to have a good telephone manner and keyboard skills. You’ll need to be confident about using computers, photocopiers and fax machines (training will be given)
 bullet pointThe pace of work varies between offices and different days. Often things are hectic, sometimes they are manic, other times it can be slow
 bullet pointOffices often recruit people through employment agencies or on temporary or part-time contracts. One job can lead to another
 bullet pointJob prospects are quite good in Somerset and there’s often a shortage of young trainees
 bullet pointBeing keen to learn is important. Things are always changing with new IT packages and ways of doing the work


WHO DOES THE WORK?

Leroy (17) always wanted to work in an office. After leaving school he started an apprenticeship working in the office of an engineering company in Yeovil. His job involves some typing, opening the post, photocopying and anything else that needs to be done in his office

Jenny (24) lives in Wells and went to college to do a business administration course. After working as an office junior in an insurance office she is now office manager at a warehouse. This involves managing three people and deciding how the office is run

More Info: A-Z Careers

Careers information dates rapidly. Every effort has been made to ensure information is accurate but please check details before making firm decisions.








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