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Travel Agency Clerks in Somerset

CLCI: GAX
CRCI: MC


Travel agency clerks help people make holiday and travel arrangements. They need to be good with people, well organised and able to work accurately. Using computers and telephones is an important part of the work. In many ways the job is a mixture of office and shop work.

It is a popular job so you will need to try hard to find an opening.

To find out more look under the above CLCI/CRCI headings in your careers or Connexions library

THINGS TO KNOW ABOUT TRAVEL AGENCY CLERKS IN SOMERSET

It is estimated that around 600 people work in travel agencies in Somerset.

There are travel agencies in all the large towns and many smaller towns in Somerset. Some are owned by big companies with branches all over the country. Others are small local businesses with just a few branches.

Around six or seven people work in a typical travel agency in Somerset. Some employ more (but may only have two or three staff.)

A small number of Somerset businesses (including coach companies) run their own tours and employ staff to make arrangements and take bookings.

HOW DO I GET STARTED?

 bullet pointGet work experience when at school to see if it’s the career for you
 bullet pointGo to college/sixth-form full-time to do a business or travel & tourism course (but choose carefully)
 bullet pointStart as a trainee – or Apprentice – in a travel agency and go to college as part of your job (this often being the most common way)


USEFUL QUALIFICATIONS

 bullet pointGood GCSEs in subjects like maths and English are a good start
 bullet pointVocational A-Level, BTEC and GNVQ qualifications can be good for jobs in tourism (but not necessarily travel agency work)
 bullet pointNVQs in travel services (either at college or through an apprenticeship)
 bullet pointOngoing training as part of your job (learning about booking systems, customer care and new products)


More about qualifications, courses and training can be found in Moving On (published by Connexions Somerset)

DO YOU KNOW?

Many customers prefer to design their own holidays rather than buy a package deal. Travel agents can be a big help in putting these holidays together

WHAT IS THE PAY LIKE?

Around £80 per week (maybe more) if starting as a new employed trainee or apprentice. Once trained you can expect to earn between £8,000-14,000 a year. You may earn more depending on how many holidays you sell (with perks like cheap holidays and travel).

FINDING A JOB

 bullet pointConnexions centres
 bullet pointJob centres
 bullet pointThrough applying for work apprenticeships
 bullet pointSchool and college careers notice boards
 bullet pointSpeculative letters/visits/emails
 bullet pointNewspaper and industry publications adverts
 bullet pointAdverts displayed at premises and on industry/company websites
 bullet pointJob offer after work experience
 bullet pointWord of mouth
 bullet pointA Guide to Job Hunting gives tips on CVs, interviews and job letters. To view click here


OTHER THINGS TO CONSIDER ABOUT THIS WORK

 bullet pointMost travel agency clerks are in their twenties or thirties. The majority are female with a minority of males
 bullet pointThe job involves selling holidays, handling foreign currency, making bookings, ordering brochures and arranging window displays. It’s not always as glamorous as it sounds (and you probably won’t travel as part of your job)
 bullet pointYou need to work accurately, have IT skills, be enthusiastic and good with customers
 bullet pointIt’s often best to get in on an apprenticeship when you are sixteen or seventeen. Unless you’ve done the right course at college you’d still have to start from scratch if you were starting later
 bullet pointThere are still plenty of travel agencies because people like the personal touch. Job prospects can be affected by things like people using the internet and world events and security fears
 bullet pointGoing to college for travel and tourism courses can be worthwhile if you’ve got managerial aspirations with a tour operator, a tourist board or a tourist attraction. After college there are all sorts of university tourism courses


WHO DOES THE WORK?

Ryan (27) is the deputy manager of a travel agency in Bridgwater. He started as a trainee after GCSEs and has done several jobs in the branch (including specialising in foreign exchange). Working for a business with 500 branches he’s hopeful of promotion and is prepared to move away

Ali (22) works for a small travel agency in Yeovil. Her company has four other branches so Ali is hopeful of getting a manager’s job fairly soon. Sometime in the future, when she has more experience, Ali would like to run her own travel agency

More Info: A-Z Careers

Careers information dates rapidly. Every effort has been made to ensure information is accurate but please check details before making firm decisions.






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